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Privacy Policy

At Diag-OBD2®, protecting your personal data is a priority. We comply with the General Data Protection Regulation (GDPR).

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01

Data We Collect

Personal information
First name, last name, postal address, email address, phone number.
Payment
Payment information (credit/debit card, PayPal) — processed securely.
History
Order history and purchase preferences to personalise your experience.
02

How We Use Your Data

The information we collect is used to: process your orders and arrange delivery; communicate information about your order, our promotions and special offers; improve our site and personalise your shopping experience; respond to your customer service requests.

03

Data Sharing

We never share your personal data with third parties for commercial purposes. It may only be shared with providers necessary for processing orders and delivery, or to comply with a legal obligation.

04

Security

We put appropriate security measures in place to protect your information against unauthorised access, disclosure, alteration or destruction.

05

Cookies

Technical (necessary) cookies
Certain technical cookies, essential to the site's operation (cart, preferences), are set automatically and don't require your consent.
Analytics cookies
With your consent, we use Google Analytics via Google Tag Manager to measure site traffic. A banner lets you accept or decline this tracking on your first visit. You can change your choice at any time via the "Manage cookies" link at the bottom of the page.
06

Your GDPR Rights

Right of access
You may request access to your personal data at any time.
Right to rectification
You may request correction of inaccurate data.
Right to erasure
You may request deletion of your data ("right to be forgotten").
Right to object
You may object to the processing of your data.
Right to data portability
You may request your data in a structured format.
07

Contact & Complaints

Exercising your rights
Contact us at Support@diag-obd2.com to exercise any of your GDPR rights.
Supervisory authority
You may also lodge a complaint with the Belgian Data Protection Authority: www.autoriteprotectiondonnees.be
08

Changes

We reserve the right to update this policy at any time. Changes are published on this page with their new effective date. By using our site, you consent to this policy.

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